Refund Policy

Thank you for shopping with us! We strive to ensure your satisfaction with our products. Please review our refund policy below:

1. Eligibility for Refunds

   • Items must be returned within 5 days of the purchase date.

   • Damaged Products - If the product was delivered in a damaged condition or has passed its expiry date, you may request a refund.

   • Manufacturer Defects - Products that have a manufacturer defect are eligible for a refund.

   • Incorrect Deliveries - If the wrong product was delivered, please contact us for a refund.

   • Products must be in their original condition, unopened, and unused.

   • A refund will only be applicable in the event where there are no replacements for the product ordered.

2. Process for Returns

   • To initiate a return, please contact our customer service team for a return authorization.
   • Once you receive the authorization, please ship the item back to us using a trackable shipping method.

3. Refund Timing

   • Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
   • The refund will be issued to the original payment method used during purchase.

4. Exclusions

   • Some items may be non-refundable, such as personalized or perishable products. Please check the product description for details.

5. Shipping Costs

   • Shipping costs are non-refundable unless the return is due to our error.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out to our customer service team.

Thank you for choosing us!